Return Policy And Warranty Claim

*Return policy is simple. Make sure that you can only claim the product within 24 Hours after that request will be not accepted.

  • All the mobile phone we delivered are original phones with their official warranty.
  • The product must be in its original condition.
  • If you receive an electronic item that is damaged/ broken, expired condition or any product that does not match its description, you can return it within 24 hours for replacement/exchange.
  • For complaint, contact us through the official phone number or place an email at [email protected]
  • If you failed to contact us through a phone number then just drop an email to us within the time limit.
  • For complain you have to mention your order number and proper reason for returning the product.
  • The product that is imported from China has only 24 hours check warranty after that no claim will be accepted.
  • The electronic products that have 6 months or 1-year brand warranty will be claimed by yourself at that brand’s service centre.
  • If the parcel is open or unsealed then must inform us.
  • If the product is broken during shipping or some item is missing in the parcel then inform us the relevant query.
  • Mobile warranty will be claimed to their company’s service centre.
  • Return is only possible if the product is unopened.
  • Return of opened products only possible if a fault is found.
  • If the fault is claimed in a non-faulty order then shipping charges will be paid by the customer.
  • For returning a product shipping charges is paid by the customer.
  • You can ship it to us using any courier service.

Refund policy

  • The amount of any product will not be returned.
  • Your faulty product is replaced with a new one within a couple of days.
  • You can also get a voucher for that amount and buy any other product using that voucher.
  • For getting a voucher you must have to contact us.